Rapport is like glue which holds human relationships together. Being in rapport involves making a positive connection. It creates a sense you’re the same page as someone else. Rapport gets things done. And a lack of rapport can be a barrier to effective communication.
What do successful people do in order to build success? They keep their goals simple and memorable. Then they build a blueprint for action. The following plan shows how to nail down your goals.
Ever made a New Year’s resolution you failed to action? It was probably a goal based on feelings of not being good enough. No wonder it wasn’t inspiring. The key to success is working from strengths, rather than trying to eliminate ‘faults.’
This year is the time for a new approach to goal setting. As well as focussing on what you want to change, keep in mind the things you want to retain. What do you enjoy doing? What gives you a sense of satisfaction or accomplishment? Resolve to keep doing these things – perhaps even do them more often. Here are three things you can do to accelerate success.
Here’s how we’d help Rob deal with this problem. You can use the same strategies to improve communication with your team or coworkers.
A presupposition is a statement or question that includes an unstated assumption. It takes for granted that the assumption is true. Whether or not it is actually true is another matter.
Good intentions aren’t everything
Imagine you are trying to help someone with a problem. You are doing your best to listen, but the other person keeps saying ‘No, I don’t mean that. What I mean is…’ The conversation is going nowhere fast.
So what is going wrong here? You are genuinely trying to help, so why does the other person feel so frustrated and misunderstood?
Having a well-structured argument built on strong foundations and facts is crucial. But you also need to know how to deliver that argument message. That’s the focus of this blog post.
Have a clear purpose
Sometimes conversations get side-tracked because people don’t know why they’re talking in the first place. Prepare for the conversation beforehand. What must be covered? What outcomes do you want? Note down the crucial points. Tell the other person your purpose early on.
Does someone you work with bore you to tears with twenty minute monologues? Frequently interrupt you by stopping by your desk for a quick chat that goes on forever? Being sociable at work is great. But if you resent your time being taken up by over-talkers, these tips might come in handy.
Fortnightly tips and videos to inspire Difference Makers and Future Shapers as their efforts change the world.