Positive deviants are people who diverge from the norm in constructive ways. They make the world a better place. If you’re a positive deviant, this blog is for you.

Case study: How to handle gossip

Although Elaine likes her new job, her coworkers tend to gossip. Elaine frequently feels uncomfortable, …

Case study: Learning without reading

A team of agricultural workers is in conflict. They need to learn how to manage …

Case study: Overcoming stage fright

A team of volunteers is presenting training on parenting skills. The scripts they have been …

Case study: Facing violent customers

Library staff are feeling unsafe following an assault on a colleague at the exit door.  …

Case study: Burning out

A team of youth workers is burning out. Constant organisational change and the demands of …

Case study: Developing political skills

A team of scientists wants to motivate and inspire staff who are embarking on careers …

Case study: Assessing team dynamics

 If you want better results with people, spending time building rapport can reap great results …

Case study: Making positive change

Sean was preparing to announce the relocation of the company’s head office. Some staff might …

Case study: Dealing with difficult people

Kiera and Jason didn’t get on. Annette, their supervisor, tried to sort things out. But …