Language that boosts team performance

What you say can make or break team dynamics.

Have you ever worked in a team full of complaining or negative people? If you have, you know the impact negative language can have on team relationships. Great teams speak positively. Here are some tips on how to follow this example.

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Detox your team dynamics

Does your team have a bad vibe? You can do something about it.

If your team has low morale or toxic dynamics, the root problem may be relationships and behaviours. Here are three steps you can take to detox team dynamics and get your team back on track.

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Four tips for better negotiation

Every negotiation is different. A few simple tactics will improve your negotiating skills whatever the circumstances.

Do you find negotiation difficult? Believe it or not, you’re doing it every day. And you can learn the skills to make you better at it. Here are my key tips for getting great results from your negotiations.

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Handling irrational people

Some people just aren’t rational. Here are four ways to stay sane around them

Do you work with someone whose reasoning defies logic? Does your boss go off the deep end at the slightest thing? Is a client driving you to distraction with unreasonable demands? You can learn to deal with people who are driven by emotions rather than logic. Here are four things to keep in mind.

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Case study: How to push back on difficult demands

Dean’s boss is driving him up the wall. Although Dean’s workload is already massive, Cass has handed him yet another ‘urgent’ report to do. How can Dean convince his boss that her demands are unreasonable?

There’s only one thing for it – Dean needs to be assertive. He needs tell his boss there’s an issue so she can understand his position. Here’s how we’d help Dean deal with this problem. You can use the same strategies to negotiate priorities with your boss.

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Case study: How to handle gossip

Although Elaine likes her new job, her coworkers tend to gossip. Elaine frequently feels uncomfortable, but doesn’t know whether to speak up or keep quiet.

People talk about others. But when talk becomes negative or personal it moves from conversation to gossip. As Elaine’s uncomfortable with what’s being said, there’s a good chance the topic of conversation won’t like it either. Here’s how we’d help Elaine deal with this problem. You can use the same strategies to tackle gossip in your workplace.

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Case study: Developing political skills

A team of scientists wants to motivate and inspire staff who are embarking on careers in health research. Challenges include developing political awareness and promoting a reflective approach to career development. Eleanor Shakiba presents modules on Conflict Resolution and Personality Types Working Together.

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