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If you’re a self-doubting, professional, your journey to unshakeable confidence starts here on Saturday, 13th May from 9.00 to 11.00 a.m. Syndey time. 

The Complete Confidence Lab is the fastest way to turn self-doubt into self-assurance.

It’s a 21-day coaching lab for Diligent but Self-Doubting Professionals. Inside, you’ll learn to drive your own brain, so you can be naturally bold, relaxed and confident. Discover how to instantly switch on your self-assurance and power up your credibility, so you can shine with clarity, wisdom and confidence.

Do you feel like a token hire who has no real credibility or influence?

Do you secretly believe you’re failing, lazy or not successful enough? Are your ‘funny comments’ about being a perfectionist not really jokes?

I hear you! I know what it’s like to be stuck in Imposter Mode.

Overthinking every decision. Over-engineering every task. Feeling trapped by your own high standards.

Wanting to change, but not knowing how. It’s frustrating.

Hi. My name is Eleanor.

I’m an NLP trainer and coach. My passion is helping self-doubting high achievers become bold, high-impact professionals.

If you struggle with self-doubt, I can show you how to revamp your confidence in 21 days. Without working on your inner child or doing cringe-worthy trust exercises. I’m not one of those coaches who spout on about what your problems are. That’s guaranteed to make your confidence problems worse! I teach you how to drive your brain—so you can tame the chaos, speak with influence and be the proud architect of your own success.

I created The Complete Confidence Lab to help people like YOU. Let’s look at how it works.

Are you stuck in a fake-it-til-you-make-it rut?

I’ve been there, too

In my early forties, I was standing in YOUR shoes. I was highly successful and working in a field I loved: training and development. But I was working too hard. compensating for deep self-doubt.

My ‘day job’ was managing a training team in a major university. Plus, I was running NLP classes every weekend and leadership groups two nights a week. I was a key figure in the Australian training industry. Click here for more details on what I’ve done.

Click here for more details on what I've done.

I've always been involved in helping people learn. I started my career as the playwright and founding director of The Magic Story PlayersTheatre Troupe.This was a children's educational theatre company. We were on the road for five years. That was fun,but also tiring, especially as I already had a good dose of imposter syndrome. Eventually my self-doubtdragged me down. I didn’t beieve the business could really succeed. So I got at job at the University ofSydney. There I discovered my passion for training and 'one to one teaching' (the term ‘coaching’ didn'texist yet). I spent 15 years training and coaching university staff. Then I became a manager and myimposter syndrome went into over-drive. So I quit. I was stressed out by job interviews, so I decided todo my own thing. I set up a business called Metamorphosis Consulting. Three years later I changed thename (oh, the irony!) to ThinkLearn Succeed. Since then I have:

  • Trained over 50,000 people across Australia
  • Coached hundreds of managers and people helpers
  • Designed more than 90 positive psychology courses
  • Written a book, Difficult People Made Easy
  • Produced over 150 YouTube videos
  • Setup an online learning lab
  • Stayed in business through COVID-19 by ‘pivoting’ to become a pandemic psychology expert (let’s hope I never need that skill set again)

I'm a lifelong learner, with these qualifications

  • Bachelor of Arts, majoring in Social Anthropology
  • Graduate certificate of Adult Education
  • Master Practitioner of Neuro Linguistic Programming (NLP)
  • Trainer of Neuro Linguistic Programming
  • Graduate Diploma of Applied Psychology (Counselling)
  • Diploma of Positive Psychology
  • A wicked sense of humour and the ability to turn misfortune into wisdom

I've trained positive deviants in many iconic Australian businesses, including:

  • Sydney Opera House
  • Essential Energy
  • NIDA (National Institute of Dramatic Arts)
  • Thales Australia
  • Telstra
  • The Iconic
  • Qantas
  • University of Technology, Sydney (UTS)
  • Waverley Council
  • Weight Watchers Australia
  • Westpac
  • Wollongong University

On the outside, I looked successful. Inside, I felt like a fake. 

Plagued by imposter syndrome, I obsessed over each detail of my work. Everything had to be perfect. I worked ridiculous hours and expected my team to do the same.

Yes, I was achieving great things.

But functioning at that level wasn’t sustainable. I lived on coffee, chocolate, and Nurofen. My anxiety levels were so high, that I was lucky to sleep three hours a night.

Somehow, I kept going. Then one day I collapsed in the street, struck down by the first of many migraines.

That was a turning point. I knew I had to change. So, I turned my helping skills inwards. Luckily, I had the toolkit I needed. I reprogrammed my mind and behaviour, using NLP. You can, too.

“I’m from the older generation of women who were brought up to believe that talking about your personal capabilities was ‘boasting’ and totally inappropriate. So, it was a big step forward for me to be able to say, ‘This is what I can do’.′′

~Sue Woods. 2021.

“Everyone needs an Eleanor Shakiba in their lives—a cheerleader, a coach and a critiquer—a killer ‘3C’ combination!”

~Rebecca Hammil. 2021

It’s time to lead with REAL confidence, not just fake it.

Let’s face it: pretending to be confident is exhausting. Plus, if you do it too long, your imposter syndrome gets worse. You yearn to break free of self-doubt and overthinking. To stop reading self-help books and start believing in yourself. You become tired of putting on a brave face. You want to trust your own decisions—and know that others trust them, too. You want to BE a confident, credible, kickass professional.

But nothing you’ve tried so far has worked. Here’s why.

Many high achievers have been programmed to live in Imposter mode since childhood. Teachers pat the head of a child who plays quietly, but frown when a youngster ‘shows off’. Adults praise little girls for sharing their toys, but tell them off for being outspoken (aka ‘bossy’). Even after breaking the glass ceiling, female leaders find themselves in no-win situations. One day a new manager is criticised for being too pushy. The next, she’s accused of not being assertive enough. No wonder so many talented professionals secretly believe they’re failures! Remember, you did not bring this on yourself.

Imposter syndrome is NOT your fault.

I stopped living as a self-doubting imposter and rebooted my brain’s confidence circuits, using NLP. You can, too.

When your brain is set to Imposter Mode, you:

  • Second-guess every decision
  • Want to please everyone (except yourself)
  • Take the mantra ‘everything has to be perfect’ WAAAY too seriously
  • Feel overworked, overloaded, overwhelmed
  • Put yourself down and hold yourself back
  • Have great ideas, but can’t get them heard

When your brain is set to Confident Boss mode, you:

  • Back yourself every time
  • Express yourself assertively
  • Put your efforts into the RIGHT stuff and (gasp!) work reasonable hours
  • Feel productive, happy and in control
  • Accept yourself and claim your space
  • Speak early, often and with persuasive power

Which mode is your brain set on right now?

If it’s the Imposter Mode, I have some good news. It IS possible to feel confident and high achieving again.

The Complete Confidence Lab isn’t just a course. It reprograms the confidence circuits in your brain

Inside The Complete Confidence Lab, you’ll learn to outsmart self-doubt and worry—so you can feel bold,vibrant and powerful. You’ll build the clarity, focus and self-belief to make a difference to yourself and others. 

When you’re on the other side of The Complete Confidence Lab, you will know exactly how to:

  • Eliminate self-sabotage, fear and perfectionism
  • Trust your own decisions, so you can spend more time leading and less time worrying
  • Find brilliant solutions to problems, without getting bogged down in ‘what if’ thinking
  • Overcome self-consciousness, so you speak up and show up a professional with pizazz
  • Quit outdated thinking habits, so you can thrive in times of uncertainty
  • Overcome the powerful social conditioning that makes too many talented women feel unqualified, inadequate and incompetent
  • Stop second-guessing yourself, so you can lead with focus, clarity and conviction
  • Believe in yourself, back yourself and BE yourself

Unleash the power of Complete Confidence.

Here’s a quick peek at what’s waiting for you inside The Complete Confidence Lab.
The Complete Confidence Lab is the fastest way to switch from self-doubt to self-assurance.

But that’s just the start! 

It’s also a forum for laser-focused coaching and inspiring conversation. The Complete Confidence Lab is NOT an impersonal, lecture-based program. There are NOT hundreds of people in the group. That means you can connect, interact and get personalised advice every step of the way.

Step 1: Wire your brain for unshakeable confidence

Confidence is NOT a personality trait. It’s a habit. Your journey to complete confidence starts by wiring that habit into your brain. Woo hoo! It’s time to strengthen your brain’s self - belief circuits and weaken its self - sabotage circuits. Learn to STOP a confidence crisis before it sets in. Rewrite outdated ‘stories’ that drive your imposter syndrome . Master three essential mind-programming tools. Learn more.
  • Course body 24 black font.
  • Sample bullet points from previous course below
  • Use Submodality Shifts fire up your confidence and self-belief
Step 2: Tame your inner critic

What sets off perfectionism, self-doubt and procrastination? The voice of your ‘inner critic’. You’ve probably been told to challenge it or silence it, but that’s easier said than done! Here’s why: your inner critic is NOT JUST ONE VOICE. It’s a mashup of all the judgmental voices in your life: teachers, parents, school bullies, the ex you never got over. That’s why you need MULTIPLE tools for dealing with negative self - talk. These four NLP processes fit the bill. Learn more.
  • Challenge the voice of self-doubt and perfectionism with Meta Model questions
  • Turn down the volume of the ‘voice in your head’ using Submodalities
  • Program the ‘alarm system’ that triggers your brain to suppress unwanted thoughts—so you won’t even hear them in the first place
  • Install a compassionate inner coach voice, using a powerful NLP trance audio
Step 3: Swap self - sabotage for bold action

Stop sabotaging yourself with exhausting, workaholic routines that limit your success. It’s time to GET THE RIGHT STUFF DONE. Stamp out Dark Triad beliefs that compel you to work too hard, trap you in fire - fighting mode or turn you into a control freak. Ta me chaos and control time vampires, so you can be a results - driven achiever instead of a crisis - driven mess. It’s easy with these NLP tools. Learn more.
  • Use the Quick Belief Change process to interrupt your mind’s self-sabotage programs
  • Train your brain’s Reticular Activating System to stay focused on your goals, using NLP Future Pacing Techniques
  • Use the Savvy Boss Time Model to 10x your productivity within 48 hours
  • Recode unconscious ‘rules’ that make you feel inadequate or incompetent (even though you work 10 times harder than everyone else) and replace them with Beliefs of Excellence
Step 4: Speak up and show up in Confident Professional mode

Break free of the social conditioning that keeps you silent in meetings or downplaying your achieveme nts. Hone your communication skills, so you can speak with credibility, impact and persuasive oomph. Use influential language patterns to sell your ideas. Prime others to listen, say ‘yes’ and seek out your opinions – so you can lead and inspire at all levels. Get results with these NLP skills. Learn more.
  • Relax while you build the neural pathways of a confident speaker, using NLP trance induction
  • Deliver persuasive and impactful messages, using the Milton Model of influential language
  • Use agree to agree frames and cognitive anchors to trigger ‘yes’ responses when you speak
  • Reprogram the unconscious habits that cause others to perceive you as a ‘low status’ speaker–so you can 10X your impact as a manager or business owner
What’s included?

Choose the level of support you need. The Complete Confidence Lab comes in two formats.

Complete Confidence Signature is the foundation program. It starts with a comprehensive, self-paced video course. You are part of a group of like-minded leaders, who will inspire you to achieve your goals.

The resources in Complete Confidence are worth AU $3,160. But you get them ALL for only AU $379.

Complete Confidence Accelerator is highly personalised. You get everything in Complete Confidence Signature. PLUS, three 1:1 coaching sessions with me and a custom-made NLP mind programming audio session.

All this is worth AU $4,805. But you can sign up today for just AU $795

Feature Complete Confidence Signature Complete Confidence Accelerator
3 interactive Zoom training sessions. Value: AU $1,320.

Workbooks, activity sheets and planners. Value AU $30.

4 group coaching sessions. Value: AU $1,590.

Self-paced video training. Value: AU $110.

Daily Shots of Inspiration emails so you can start your day with clarity and confidence. Includes bonus content worth AU $110

1 Personalised NLP mind programming audio session. Made just for you. Value: AU $110.


3 motivating, 1:1 coaching sessions with Eleanor.


An exclusive pack of 3 Leader Guides to power up your leadership skills. Value: AU $110.


YOUR ACTUAL INVESTMENT AU $379Sign up now AU $875Sign up now
Plus, AU $410 in additional gifts when you enrol today

Yes! Joining The Complete Confidence Lab will help you break free of ‘what if’ thinking and become a high-impact leader. But that’s just the beginning. When you enrol, you also get three massive bonuses.

These gifts are specially designed to help you retrain your brain for confidence and high impact leadership as quickly as possible.

Bonus 1: Exclusive access to the NLP Toolkit for Leaders

Everything you need to master NLP tools for building a confident mind. Worth AU $150, this toolkit contains cheat sheets, process guides, audio sessions, explainer videos, cue cards and more. PLUS, new resources are added each week during your program—so you get NLP tools that work in your world.

Bonus 2: The ultimate guide to high-impact communication: Speak Like a Boss Script Library

Never be lost for words again! The Speak Like a Boss collection is packed with conversation planners and scripts for handling difficult situations, including:

  • Earn what you’re worth salary negotiation planner
  • 10 ways to say ‘no’ politely
  • Feedback planner for professionals
  • 9 ways to lead a negotiation

Access to this library is worth AU $150, but it’s FREE when you sign up for The Complete Confidence Lab.

Bonus 3: Free access to my inspiring online course Confidence in Turbulent Times

Understand crisis psychology—so you can STOP feeling helpless or overwhelmed and lead confidently in times of chaos, unexpected change or adversity. Learn how to be calm, cool and collected in tough times. PLUS, how to keep the people around resilientyou resilient, optimistic and hopeful. If your business has been through the wringer lately, this course alone will change the way you lead.

These gifts will speed up your success, but they won’t be available for long. So, stop waiting for the right time to enrol. That time is NOW.

Save these dates now.
  • Zoom classes are held from 9.00 to 11.00 a.m. (Sydney time) on Saturdays 18th and 25th November, then 2nd December, 2023.
  • Zoom coaching sessions are on Mondays 20th, 27th November, then 4th December from 6.00 p.m. to 7.00 p.m. (Sydney time).
Click here for a full list of session dates.

Live classes

  • Saturday, 18 November 2023, 9.00 to 11.00 a.m. Sydney time
  • Saturday, 25 November 2023, 9.00 to 11.00 a.m. Sydney time
  • Saturday, 2 December 2023, 9.00 to 11.00 a.m. Sydney time

Coaching calls for Signature program

  • Monday, 20 November 2023, 6.00 to 7.00 p.m. Sydney time
  • Monday, 27 November 2023, 6.00 to 7.00 p.m. Sydney time
  • Monday, 4 December 2023, 6.00 to 7.00 p.m. Sydney time

Coaching calls for Accelerator program

  • Monday, 20 November 2023, 6.00 to 7.00 p.m. Sydney time
  • Monday, 27 November 2023, 6.00 to 7.00 p.m. Sydney time
  • Monday, 4 December 2023, 6.00 to 7.00 p.m. Sydney time
  • Monday, 11 December 2023, 6.00 to 7.00 p.m. Sydney time

Yes! I want to be a bold, confident leaderSign up now

The Complete Confidence Lab isn’t just an online course. It’s an inspiring self-leadership journey.
It will get you unstuck and powering beyond limiting beliefs in no time at all. But don’t just believe me. Here’s what the people I’ve coached say about their results.

Regina became a confident, persuasive negotiator

“Eleanor guided me to think more strategically, anticipate the actions of my bosses and persuasively present my arguments.”

Regina Zang. 2020.

Zac got the feedback and advice he needed to stay focused on business success

“A few times I’ve been a bit lost, confused or uncertain in myself about what I should focus on in my business. Eleanor always gives relevant feedback and guides me to a decision that felt aligned. She’s the real deal when it comes to training and coaching and it shows in her approach, skills and knowledge.”

Zac Mason, Fitness Trainer. 2021

What results do YOU want right now?
Join me for a powerful journey of learning, support and confidence-building guidance. Then make those results a reality!

Heck yes! Sign me up now!

If you’re not happy, neither am I.

That’s why I offer a 30-day, money back guarantee.

"Really?" I hear you ask. Okay. Here's the fine print.

If, within 30 days of the course ending, you complete all the activities in Complete Confidence and are not happy, I will give you a full refund. Why am I doing this? Because I know Complete Confidence transforms lives.

I want everyone to have access to it, worry free. If that means giving a few refunds because a small number of people sign up before they're ready to do the work, I accept that. Because in the long run, I want to help committed, talented people—like you—thrive and succeed.

Reminder. If you do the work but are still not happy with The Complete Confidence Lab, just email your completed activity sheets to Do this within 30 days of the course ending to get a full refund. No questions asked.

Book your place now. You bet. I’m in!

Regina made a choice to create her own future.
You can make the same choice now. Enrol in The Complete Confidence Lab and become the next success story. Join now!

I’m ready. Sing me up now!

Do you have a question or five before enrolling in Complete Confidence?

Do you have a question or five before enrolling in Complete Confidence?

When do I get access?

You get instant access to the self-paced training modules and the amazing bonus pack as soon as you enrol. Your live training starts on 6th August, 2022.

I’m really busy (I’m a diligent professional after all). What happens if I can’t attend a live masterclass?

All masterclasses are recorded and available for replay for 10 days. That means you can review them at a time that suits you. For privacy reasons, coaching sessions are NOT recorded. Make sure you put the coaching dates in your calendar now.

Will Complete Confidence work for me?

I have trained more than 50,000 people. My corporate clients include many big brands. This alone shows you my training gets results. If you turn up, participate and take action, Complete Confidence will work for you. Plus, my refund rates are less than 2%. That should tell you something..

I’m already overwhelmed. Will this course be too intense?

If Complete Confidence sounds too demanding, it might just be that you’re already overloaded or stressed. This means you’re the ideal candidate for the course. Complete Confidence is designed to address the frustration of leaders who feel when their efforts aren’t producing results. You’ll learn how to stop spinning your wheels, reprogram your thinking and take action to become a high-confidence leader.

I don’t like role plays. Will I have to do them when I enrol in Complete Confidence?

No. Role plays are great for acting classes. But they won’t help you learn to retrain your brain for confidence and high impact leadership. Yes, Complete Confidence is dynamic and interactive—the focus is always on solution-finding and idea generation. You will get the most from this course if you are willing to participate in small group activities, exchange ideas and work with a partner to solve problems. In the group coaching sessions, you can ask questions and volunteer to be coached by me. It’s up to you how much you participate and grab opportunities to interact with me. But I will never make you do a role play or perform in front of the group!!

Is there any support if I have questions or get stuck?

Yes! During Complete Confidence I’ve got your back. You have two unique forms of support during the program

  1. Live group coaching calls. As a member of the Complete Confidence community, this is where you can ask questions and get live coaching from me. Calls take place once a week, so you are supported throughout your journey to success
  2. My support team. Send your logistical or technical questions to my team any time. Just email
What is your refund policy?

You have 30 days to request a refund. You must provide proof you did the activities in the first two modules of Complete Confidence. When you do this, I will refund your full course fee. No questions asked.

What makes the members of Complete Confidence so successful?

The members of Complete Confidence are positive deviants. They come from a wide range of professions and industries. But all of them share three key qualities

  1. Decisiveness and commitment. Complete Confidence students don’t leave success to chance. They set goals, make decisions and do what it takes to get results.
  2. Creativity and flexibility. Complete Confidence success stories spring from students’ willingness
    to learn, grow and design solutions to problems. If you don’t like change, Complete Confidence is probably not for you!
  3. Accountability.Complete Confidence students know that getting results means learning from mistakes and maintaining momentum. They are persistent, ambitious and willing to take action. If this sounds like you, it’s time to join the Complete Confidence tribe..
I have a different question. Where can I get answers?

My team are here to answer your questions. Email us at

“For me, a really effective aspect of the program was using the NLP resource called Fearless Change. I listened to this every day for one month and my complete demeanor and approach to stressful situations has changed. I am now more composed and measured. I am amazed how this daily practice has recalibrated not only my thinking, but my behaviour.”

~ Liz Webster. Student in Eleanor’s Mojo Reboot program. 2021

It’s decision time.
Creating positive change takes decisiveness, determination and bold action. Right now, you can continue struggling alone. Or you can learn to tap into the power of NLP, so you can build authentic confidence, break free of ‘what if’ thinking and become a high-impact professional.

The Complete Confidence Lab is a proven system that will unlock your success. To summarise, here’s everything you will get when you sign up.

Signature Program

  • 3 interactive Zoom training sessions
  • Workbook, activity sheets and planners
  • 4 group coaching sessions
  • Self-paced video training so you can power up your learning whenever you need to
  • Daily Shots of Inspiration emails
  • Bonus pack worth AU $410. It’s full of free training, communication scripts and NLP tools

Accelerator Program

  • All the training, coaching and bonuses from the Signature program
  • 3 individual coaching sessions with Eleanor. Worth $795
  • 3 Leader Guides worth AU $90
  • 1 Personalised NLP mind programming audio session. Made just for you. Worth $110
Build complete confidence today

Yes! I want to be a bold, high-impact leader.

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