Speak, negotiate and present with flair
What’s the difference between a technically competent team member and a star performer? Communication skills. We can teach your team to:
- Keep control of even the trickiest conversation
- Communicate with power and conviction
- Prevent conflicts, difficult situations and disagreements
- Connect with others and build strong relationships
- Get rid of bad communication habits
- Excel in the art of influencing, persuading and negotiating
Browse our most popular workshops below. Or contact us to create a fully customised program for your team.
Assertive Communication
Assertive people communicate effectively. Learn how to be more assertive in your work communication. Get great results when you communicate with colleagues, managers and clients. Speak in ways that get others to pay attention. Use questions to uncover hidden agendas. Listen accurately. Respond professionally to others’ behaviour. Handle difficult situations with flair.
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Communication Excellence with NLP
Discover how NLP (Neuro-Linguistic Programming) can transform your communication! Learn to act upon the principles employed by star communicators, lay the foundations of strong communication, short-circuit power games, reprogram responses to people who push your buttons, detect nonverbal clues which reveal someone’s unspoken message, make an unpalatable message easy to digest by catering to a listener’s preferences, and smoothly navigate your way through conflicts. Master practical techniques you can apply immediately to enrich your personal and professional communication.
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Confident Negotiation Skills
Successful people know how to negotiate. They use their skills to influence colleagues and clients, persuade others to take ideas on board, and negotiate agreements. In this session you’ll learn the secrets of great negotiators. Learn to prepare your influencing strategy and steer negotiations towards productive end points.
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Selling with Influence
Transform your sales results using the psychology of influence and NLP (Neuro Linguistic Programming). Find out what makes the difference between the top sales people in your company and the rest of the sales team. Build rapport with customers from your first point-of-contact. Make your sales message easy to digest by catering to clients’ decision making programs. Ask high gain questions, so you can work out who is ready to buy. Use influential language techniques to handle objections, present hard-to-refuse offers and close that deal.
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The Psychology of Influence
Some people appear to have a knack for influencing others. Their persuasive skills appear to flow naturally and unconsciously – but they actually stem from principles anyone can learn to apply. By understanding these principles, you can get others to listen to you, persuade people to change their mind, shift the direction of a conversation, communicate a message effectively and get more of what you want in life and at work.
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Influencing Without Authority
Some people appear to have a knack for influencing others. Their persuasive skills might appear to flow naturally and unconsciously – but they actually stem from principles anyone can learn to apply. By understanding these principles, you can get others to listen to you, persuade people to change their minds, shift the direction of a conversation, communicate a message effectively and present power presentations.
Book this session for your team | Download full course description