You see, the hidden cost of conflict at work is astonishing. Even if you’re only spending two hours a week managing conflict – which is what the research shows the average supervisor or manager is investing – do the maths. How much is the ripple effect of difficult behaviour costing your organisation? How much is it costing you in terms of time, stress and mental overload?

It’s time to take action. This course gives you a proven process for solving your people problems. It’s based on exactly the same system I’ve taught over 50,000 people in my face-to-face workshops. These workshops cost $3,000 if you bring me in to train your team. Or $700 if you attend one of my public programs. But maybe you don’t have $700 to spare. Or maybe a day out to attend a live training course just isn’t possible for you right now.

That’s why I decided to create an online version of Difficult People Made Easy. This course is specifically designed for busy professionals like you. It condenses everything I’ve learned about handling difficult behaviour into 6 bite-sized lessons. It’s a quick, effective way to master the art of speaking up in tough situations.