What is Your Negotiation Style? Eleanor Shakiba 05/04/2017 30/07/2018 Full Name*Email Address* How do you behave when you are angry about what another person has done or said?*I raise my voice or shout if they won’t listenI calmly explain how their behaviour has impacted on me and request a changeI don’t say anything, even though I am upsetI sulk or give them the cold shoulderI point out exactly what they have done wrong and insist they fix itI ask what prompted the other person’s behaviour and then explain how I feel about itI tell someone else about the situation and how bad the other person has made me feelI make pointed jokes or smart commentsIf someone keeps interrupting you, what action do you take?*I want to be polite, so I stop speakingI smile and let them take overI tell them to shut upI talk right over themI give them the evil eyeI refuse to communicate with them againYou aren’t getting what you want during negotiation. What do you do?*Sulk or make pointed remarks until they guess what I needGet someone else to handle themDemand that the other person does what I wantI raise the issue and ask how we can sort it out togetherMake pointed comments until they get the hintGive in and let them have their own wayI calmly explain my position and suggest alternativesShout at themYour counterpart in a negotiation has made several incorrect assumptions*I don’t say anything, because it would be rudeI point out exactly what they’ve got wrong and demand that they agree with meI give them fair and honest feedbackI am sarcastic or make a joke about them needing to changeI ask whether they would like feedback.I sigh and roll my eyesI ask someone else to correct themI shout at them or raise my voiceWhen a counterpart challenges your position during negotiation, how do you react?*I roll my eyes or make a show of not taking them seriouslyI tell them to mind their own businessI acknowledge the feedback and let them know I will decide what to do with itI stay quietI tell them why they’re wrongI make a smart remarkI ask for more information, so I can fully understandI change my position so I won’t offend or upset themIf you make a mistake, how do you react?*I hide the evidence that it was meI insist it wasn’t my faultI try to fix it before anyone finds outI let anyone who will be impacted by the error know about itI accept that I am human and will make mistakes sometimesI keep on apologising long after the mistake has been fixedI blame someone else for making me do itLie about who did itIf you don’t feel comfortable with an option your counterpart is suggesting, what do you do?*I stay quietI ask for clarification and investigate the other person’s viewpointI am sarcastic or make smart remarksI interrupt and point out why the option won’t workI explain that I have a different perspectiveI refuse to be persuaded that the idea will workI check my phone messages or walk outI wait for someone else to speak upWhen someone disagrees with you, what do you do?*I stand up for myself and show them why I am rightI paraphrase what they’ve said to show I am listeningI raise my voice or use critical languageI ask for more information about their perspectiveI change my opinion to keep them happyI agree with what they have saidI glare at themI sigh loudly or roll my eyesWhen you feel defensive, which tone of voice are you more likely to use?*Sarcastic or bitingAngry or demandingUnconfident or shyCalm and openIf someone said something that discredited you during a negotiation, how would you react?*Spread a rumour about themInsist they stop talking immediatelyI feel angry, but I don’t do anythingExplain that I’d like to clarify the situationSend them a nasty email after the meetingAddress their concerns and then move onChallenge what they’ve said and prove they’re wrongAfter the meeting, I ask my boss to talk to themHow often do you verbally criticise other people?*NeverOften, but I only do it behind their backI give fair feedback, but I don’t criticiseWhenever someone provokes meIf your boss tells you to do something you disagree with, what response do you make?*I point out exactly why it is a stupid requestI clarify their viewpoint then explain my concernsI believe that they know best, so I do itI do it, but I make it obvious I don’t want toWhen there’s an argument or disagreement*I laugh the situation off or change the subjectI refuse to talk to people who have stupid opinionsI am determined to prove I am rightI focus on pinpointing the issue and sorting it outI stay quietI listen to others as well as presenting my own viewsI bait other people into making fools of themselvesI refuse to back down and keep making my pointDuring an argument, which mindset are you more likely to adopt?*Having a harmonious relationship is more important than promoting my own viewpointIt’s more important for me to prove my case than to be likedAny problem can be solved when you focus on itIt’s more important to win an argument than worry about hurting someone’s feelingsRevenge is sweetI aim to find fair solutions which will satisfy everyoneI aim to reach an agreement as quickly as possible, so we won’t get into an argumentTalking to these people is a waste of time, because they are stupid