Master the art of verbal self-defense
There’s nothing worse than a verbal attack that comes out of the blue. It’s unexpected, embarrassing and unfair. So it’s natural that you want to defend yourself.
But that’s a problem. Because reacting instinctively plays right into the hands of difficult people. You need a smarter way; one based on the psychology of influence.
You need the Verbal Attack Response System.
What’s included in your course pack
This mini-course contains resources to get you started quickly
- 6 video lessons of around 10 minutes each
- Course manual
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About your course presenter
Welcome! My name is Eleanor Shakiba.
I help talented professionals – like you – think and speak in ways that drive success. I’ve trained over 50,000 people to handle tough conversations and stand out as high impact communicators.
I started my career as a staff development trainer at the University of Sydney. These days, I run my own training business, Think Learn Succeed. I run in-person training and coaching, as well as delivering online education.
The question I get asked most often is “How do I handle difficult people?” That’s why I designed my flagship course, Difficult People Made Easy. Originally, the Verbal Attack Response System was part of that course. But it’s so popular, I’ve made it into a stand-alone program.
This mini- course teaches you what to do when difficult people attack you verbally. It is based on proven de-escalation techniques that I have been teaching for over 20 years.
If you want skills for handling difficult people without drama and conflict, join me in the Verbal Attack Response System mini course now.