This video comes with a free ebook, The Positive Psychology Toolkit. Get your copy here. https://thinklearnsucceed.com.au/pp-toolkit-download/ In this inspiring video, leadership trainer Eleanor Shakiba explains how the people of Albury used an Impact Thinking Process to prevent a plane crash. She covers the five steps they applied to design a solution under pressure. Then she explains how using these steps helps managers and business owners become leaders who make a difference. These steps are easy to follow and can be used in any situation where an out-of-the-box solution is needed. Watch this video to learn how to think like a high impact leader!