Staying safe during change

Simon’s team was falling apart. Melissa and Terrence weren’t speaking to each other. Arguments between Dee and Sandi were a daily event. Now Brett was threatening to resign if Simon didn’t sort the team out.

Simon attended a workshop on Building High Performance Teams. There he learned the importance of setting norms for team communication. Back at work, he used five steps to do this. You can use the same steps to create communication ground rules in your team.

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