Tag: clean language

Rob’s team has just gone through a team restructure. It’s caused a lot of upheaval. Rob’s struggling to communicate with some team members.

Here’s how we’d help Rob deal with this problem. You can use the same strategies to improve communication with your team or coworkers.

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Do you want to get your point across more effectively? Clean language techniques can help you do it.

Good intentions aren’t everything

Imagine you are trying to help someone with a problem. You are doing your best to listen, but the other person keeps saying ‘No, I don’t mean that. What I mean is…’ The conversation is going nowhere fast.

So what is going wrong here? You are genuinely trying to help, so why does the other person feel so frustrated and misunderstood?

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