Why be competent when you could be excellent?

I was an experienced trainer when the competency-based training model was introduced in Australia. When I first heard the term competency-based, I thought, Why would anyone want to be competent when they could strive for excellence? Today, I believe this reaction reflected a mindset which has underpinned my success as a consultant. It also explains why I enjoy working in learning and development. I’m always thrilled to meet people who share my passion for excellence and self-improvement.


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