By Eleanor Shakiba COMMUNICATION • • • • • 0 Comments

The power of ‘no’

‘No’ is one of the most powerful words in your vocabulary. Here’s why.

‘No’ prevents overload

If you’re the type of person who can’t say ‘no’, life is probably pretty hectic. What’s more, you’re probably doing a lot for everyone else and not much for you. And the likely result is that you feel stressed and over-stretched.

So remember – it’s simply not possible to do everything. Choose what you can do and then say ‘no’ to everything else. Saying ‘no’ to others means you say ‘yes’ to a stress-free life

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By Eleanor Shakiba COMMUNICATION • • • • • 0 Comments

Set limits on unsolicited advice

Fed up with unwanted words of wisdom? Here’s how to handle advice you don’t need to hear.

Some people use advice giving to control you or put you down. Whether it’s the office know-all pointing out your mistakes or a pessimistic co-worker raining on your parade, don’t allow them to continue. There are three steps you need to take when dealing with unwanted advice.

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By Eleanor Shakiba Impact tips • • • • • • • • 0 Comments

Don’t let nasty comments get you down

Why do some people get a thrill from putting you down?

The answer is that they have low self-esteem. So don’t let their negativity get you down. These people only hold power over you because you’re uncomfortable about confronting them. Perhaps you’re not 100 per cent sure the remark was a dig. Or maybe you’re torn between wanting to burst into tears or telling them exactly what you think of them.

People who make biting remarks crave an audience. They rely on you listening passively. Don’t do it. Instead, respond assertively. When you challenge them, difficult people lose their hold over you immediately. Here’s how to do this calmly and resourcefully.

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