Speak the language of influence

First-rate negotiators are adroit influencers. They know how to subtly guide their counterparts’ thinking by making smart linguistic choices. These are word choices that prime a listener to give a positive reaction. Think about the most influential people you know. I bet they’re skilled in the art of priming. They keep others on-side by framing their messages in positive and collaborative language. This means they get ‘yes’ responses more frequently.


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Beware the difference between collaboration and capitulation next time you negotiate

When you think of win-win negotiation, what comes to mind? Obviously, a key tenet of the win-win approach is the idea of winning together, or mutual gain. But in practical terms, what exactly does this mean? For inexperienced negotiators, striving too hard to show a co-operative approach can blur the line between collaboration and capitulation. What’s the difference? And why does it matter?


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Resilient mindset: a savvy negotiator’s key advantage

What’s the difference between negotiators who cave in at the first sign of opposition and those who persist, are assertive and create win-win deals? It’s not just skill-set, it’s mindset. I’ve observed thousands of negotiation role plays. And I’ve noticed that people with positive, can-do attitudes tend to get better deals than those with less resilient mindsets. So what is resilience, and how can you apply it in your real-life negotiations?

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6 things savvy female negotiators do differently to the rest of us

I love people-watching. As a trainer, of course, I have ample opportunity to do so. While groups are completing roleplays or activities, it’s my job is to observe their body language patterns and communication habits. Many years of closer observation have brought my attention to a problem which creates ‘glass ceiling moments’ for female negotiators. Here’s what I’ve noticed, when women step into senior roles, body language patterns that previously helped them in negotiation begin to backfire. For example, patterns of smiling frequently often can help a woman be successful in a junior role. When she’s attempting to negotiate as a leader, however, smiling too often will reduce her credibility and be perceived as an anxious habit.

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A Day of Miracles



Do you wish things in your life could change? This video will give you a new perspective on how to create the change you desire. It’s a quirky look at how to develop your internal locus of control, which is a key step when taking charge of your own destiny.

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Sizzling Headlines to Fire Up Your Blog Posts

When you started your blog, you were all fired up and sparking with ideas but now after a few months of hard slog, you’re finding it hard to maintain flames of inspiration. This is a common problem for would be bloggers, most of whom don’t understand that blogging is just another word for writing. Becoming a successful blogger means understanding the structure and format of successful articles.

The first step in writing a sizzling blog article is to decide on what type of article you’re writing. Then you can come up with an eye-catching headline. This is what’s going to make people open your post, so it’s important that you get it right. Here are five simple headlines that you can adapt to any professional environment.


Top 10 resources for …

This headline is a great start to a list-style article. Use it to capture the attention of readers who are looking for expert tips, solutions or advice. For example resources you can include in this type of article are articles and books or quotes from experts.

The benefit of writing a top 10 resources article is that it is relatively quick and easy to do once you’ve generated the idea. Find out more in this month’s free podcast Sizzling Headlines to Fire Up Your Blog Posts. Read more

Write attention grabbing blog posts




Want more subscribers to your blog? Then you need to know how to write great blog posts. Discover what it takes to write impressive content in this five-minute video for success-minded bloggers.


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Authenticity versus social norms: A double bind for women building personal brands?

Should you consider gender norms when building your personal brand? I believe the answer is “yes”.

There is strong evidence to suggest that women and men communicate in different ways. Not only does this impact on how we express ourselves, it also impacts on how others expect us to express ourselves and how they receive our messages when we violate social norms. Today, I’m going to explore three sociolinguistic patterns which have implications for the way that you, as a woman in business, present your professional brand. Read more

Top 10 quotes on building your personal brand


Need inspiration to build your profile and create a standout personal brand? You’ll find it in this video featuring my favourite quotes about personal branding. They come from a range of sources, with one theme in common. They’re all quotes from highly successful writers.

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Three Things Your Future Boss Needs to See in Your LinkedIn Profile

Making a great impression at your next interview starts well before the interview is even secured. From the moment your future employer is checking your LinkedIn profile, you’re making an impression. So, it’s important that you make your LinkedIn profile professional, up-to-date and a savvy representation of who you are at work. Here are three tips that you can use to make sure that your profile shines.

Write a compelling headline

The headline of your profile is the first thing potential employers or customers see. So it’s time to get your thinking cap on and come up with a masterful description of what makes you different to others in your field. To create an eye-catching, memorable headline, start by defining what you’re passionate about in your work or career. The simplest way to do this is to answer the question, ‘when do I feel most alive at work? Then look for any themes in these activities or situations. You’ll probably find that they tell a story about the quality or passion that you bring to your work.

Then write one sentence that describes an outstanding personal characteristic, followed by your job title and a couple of your key skills. Boil that sentence back to three to four words that capture the essence of what you’ve been trying to say. For more tips on how to do this, download my free podcast 3 Things Your Future Boss Needs to See.

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