Can you win an argument without raising your voice? According to the article in the Guardian, the answer is yes. Here are six ways to do it:
- Use facts and statistics.
- Use authority figures or experts.
- Appeal to emotion.
- Use humour.
- Be persistent.
- Use force (or the threat of force). These techniques can be useful for business owners, managers and supervisors who need to resolve disagreements or disputes with employees, clients or suppliers. By using these methods, you can stay in control of the situation and achieve a positive outcome.
While some of these tactics may work in certain situations, they’re not always effective – and they can even backfire if used incorrectly. For example, making someone feel stupid can lead to them digging their heels in, while attacking their character can make them less likely to listen to your arguments in the future.
That said, there are some tactics that are worth using more often than others. Facts and statistics, for example, can be very persuasive – especially if they’re presented in a clear and concise way. And humour can be a great way to lighten the mood – provided it’s not at someone else’s expense.
If you need someone to do something they’re reluctant to do, such as take on extra work or come in on a weekend, using facts and statistics can be persuasive. You can point out that the extra work is necessary for the company to meet its goals or that other employees have already agreed to do it. If you need to make a tough decision, using authority figures or experts can help convince others that you’re making the right choice. And if you need to get people on your side during a negotiation, appealing to their emotions can be very effective.
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Of course, getting what you want isn’t always easy – it often takes persistence and sometimes force (or the threat of force) is necessary. But knowing these six techniques can give you a leg up in any argument.
It’s important to remember that there is no “one size fits all” approach when it comes to influencing people – what works in one situation may not work in another. However, by understanding the different techniques available to you and using them intelligently, you can dramatically increase your chances of getting what you want.
Overall, this article is a great resource for anyone who wants to be more persuasive in their dealings with others. It’s full of practical advice that can be put into action immediately.
Find out more in the original article here: https://www.theguardian.com/science/2019/jun/30/the-science-of-influencing-people-six-ways-to-win-an-argument
This article summary was created by Eleanor Shakiba
Eleanor is a leadership trainer, success coach and people skills expert. She helps managers and business owners build thriving teams and organisations, using tools from Positive Psychology. She's trained more than 60,000 people during her career as a corporate trainer and professional development consultant. Her mission is inspiring talented people to become leaders who make a difference.