Here’s how we’d help Rob deal with this problem. You can use the same strategies to improve communication with your team or coworkers.
A presupposition is a statement or question that includes an unstated assumption. It takes for granted that the assumption is true. Whether or not it is actually true is another matter.
Good intentions aren’t everything
Imagine you are trying to help someone with a problem. You are doing your best to listen, but the other person keeps saying ‘No, I don’t mean that. What I mean is…’ The conversation is going nowhere fast.
So what is going wrong here? You are genuinely trying to help, so why does the other person feel so frustrated and misunderstood?
Having a well-structured argument built on strong foundations and facts is crucial. But you also need to know how to deliver that argument message. That’s the focus of this blog post.
Have a clear purpose
Sometimes conversations get side-tracked because people don’t know why they’re talking in the first place. Prepare for the conversation beforehand. What must be covered? What outcomes do you want? Note down the crucial points. Tell the other person your purpose early on.
Does someone you work with bore you to tears with twenty minute monologues? Frequently interrupt you by stopping by your desk for a quick chat that goes on forever? Being sociable at work is great. But if you resent your time being taken up by over-talkers, these tips might come in handy.
Fortnightly tips and videos to inspire Difference Makers and Future Shapers as their efforts change the world.