Don’t let ‘no’ hold you back

It’s a frustrating situation. During a high-stakes negotiation, your counterpart shoots down every idea you put on the table. They respond to every suggestion you make with a resounding ‘no’. They definitely don’t seem to know how to disagree without being disagreeable. Oh dear. This behaviour can really bog down a negotiation and create a stalemate.

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Think solutions, not problems

Want to solve problems faster and more easily? Then you need to master the art of solution based thinking.

This is a way of thinking about a problem without getting ‘stuck’ in it. By focussing your attention on solutions – rather than why a problem happened – this approach boosts your creativity. Here are three ways to get started in solution based mode.

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Sorting out ethical dilemmas

Two options exist. Each is ‘right’ in its own way. Which do you choose?

This is an example of an ethical dilemma. It is a situation in one set of values conflicts with another. For example, achieving a profit might conflict with refusing to participate in bribery or corruption. Making decisions in such situations can be tough. Some common sources of ethical dilemmas in today’s workplaces include:

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