Positive deviants are people who diverge from the norm in constructive ways. They make the world a better place. If you’re a positive deviant, this blog is for you.

Framing an unpopular message

Got a difficult message to deliver? Here are some tips for telling people what they …
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Speak persuasively

Speaking persuasively is more than finding the right words. Having a well-structured argument built on …
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Four ways to say ‘no’

It’s a tiny word, but saying ‘no’ can seem a huge effort. Here’s how to …
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The power of ‘no’

‘No’ is one of the most powerful words in your vocabulary. Here’s why. ‘No’ prevents …
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How to draw positive feedback from a critical boss

Leanne’s boss is heavy on the criticism but light on the praise. In fact, Leanne’s …
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Set limits on unsolicited advice

Fed up with unwanted words of wisdom? Here’s how to handle advice you don’t need …
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Don’t let nasty comments get you down

Why do some people get a thrill from putting you down? The answer is that …
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How to stop the vicious circle

Ryan has a sense of déjà vu. It’s a different day, but the same old …
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Keeping meetings on track

Chair that meeting without feeling stressed As a chairperson, your job is to keep the …
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Get more from your meetings

You’re spending so much time in meetings! So why aren’t you getting results from them? …
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Getting a side-tracker back on track

Fed up with digressions, diversions and delays? These tactics will help you keep your conversations …
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Setting limits with over-talkers

Your time is precious. Here’s how to reclaim it from the timewasters. Does someone you …
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