How to build rapport at work
Not sure how to connect with a client or colleague? Learning to build rapport will …
How to handle negative people
Bad attitudes can be infectious. So how do you stay immune? Have you noticed how …
Moving from employee to business-owner
Colleen has big plans. This is the year she’ll leave her nine-to-five job and strike …
Talk yourself into success
Without action, your New Year’s resolutions are just words on a page. Here’s how to …
A new take on new year’s resolutions
Get your year off to the best possible start. Make your New Year resolutions about …
Using clean language to adapt to change
Rob’s team has just gone through a team restructure. It’s caused a lot of upheaval …
Challenging unhelpful presuppositions
Feeling unjustly criticised? Here’s how to spot hidden assumptions and what to do about them …
Speak clearly with ‘clean language’
Do you want to get your point across more effectively? Clean language techniques can help …
How to speak to a large group for the first time
Abby’s nervous. She’s been asked to speak at her industry conference. She’s never spoken to …
Framing an unpopular message
Got a difficult message to deliver? Here are some tips for telling people what they …
Speak persuasively
Speaking persuasively is more than finding the right words. Having a well-structured argument built on …
Four ways to say ‘no’
It’s a tiny word, but saying ‘no’ can seem a huge effort. Here’s how to …
