Real HR leaders foster growth mindsets… here’s how

How is success measured in your business? Is it assessed in terms of the results achieved? Or is the effort exerted also important? In businesses that cultivate growth mindsets, learning from mistakes and focusing on results is a measure of success. As an HR or L&D practitioner, there are many concrete steps you can take to promote growth mindsets in your organisation. Here are four to get you started.

Shift management assumptions

Examine any assumptions that managers have made about their teams. Do some managers assume that their team members cannot take on new responsibilities? Do they talk about ‘stars’ and ‘problem people’? Or do they act on the assumption that people can learn and grow continuously? Help managers shift their thinking by encouraging them to focus on employee strengths and abilities, rather than weaknesses and ‘capability gaps.’

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Your beliefs can hurt or help…it’s your choice

Have you ever wondered why some people just reach milestone after milestone in their careers – and others seem to be perpetually stuck? That’s how powerful the mind is. With the wrong mindset, you can’t learn, grow or develop new skills. But with the right mindset, the sky is the limit!

Carol Dweck, a Stanford University professor, says there are two main ways people think about their abilities: through a ‘fixed’ mindset and a ‘growth’ mindset.

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From stress to success in four easy steps

In today’s high-velocity workplace environment, HR practitioners need robust tools for enabling employees to build resilience and reduce stress. You can find those tools in the suite of techniques developed by positive psychology researchers. The point about these tools is they are backed by science: they’re founded in real psychology, not pop psychology. In a previous article Stay positive in tough times, I explained four evidence-based interventions that support the development of resilient thinking:

  • Actively building hope that the future can be (even) better than the present
  • Connecting to a sense of higher purpose
  • Looking after the self
  • Using learned optimism techniques to foster solution-focused thinking

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Stay positive in tough times

How would respond if you made a huge mistake at work? What if you suddenly lost your job? What would your next steps be? Are you resilient enough not to break from the stress?

Resilience is not just a word touted in workplace well-being programs – it’s a fundamental approach to life. It’s the ability to bounce back from adversity and to experience setbacks without letting them negatively impact your optimism for the future.

Resilient thinkers have a core set of beliefs and practices in common. How can you can adopt these beliefs and practices? Here are some tips to get you started.

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Empower your people from within

Many people feel powerless and frazzled in challenging situations. As an HR practitioner, you can play a huge role in changing this situation. If you have read my article Take charge of your life you know how to increase self-efficacy and help people operate from an internal locus of control by:

  • Believing they can have an impact
  • Monitoring and managing their internal dialogue
  • Turning off their automatic ‘Yes’ reactions
  • Finding new ways to do things
  • Now let’s look at some higher-level strategies you can use to foster emotion regulation in your business

Recruit for self-efficacy

Ideally, you should hire employees who already have a good sense of self-efficacy and strong internal locus of control. How do you do that? By asking probing questions, posing hypothetical situations and using robust psychometrics. Find out how candidates handle setbacks and challenges. Ask about their emotion management strategies, not just their job skills.

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Take charge of your life with 4 easy steps

Do you sometimes feel like you’re not in control of your own life? Do most situations leave you feeling lost or helpless? If that’s the case, you need is an internal locus of control.

Locus of control is where you believe the control in your life comes from. When you have an external locus of control, you see people or factors outside of yourself as ‘controlling’ your life. Conversely, having an internal locus of control means that you believe you have some control over the events in your life. You know you can’t influence everything, but you believe you can manage your own actions and thinking processes.

 

So how can you operate from an internal locus of control? Here are four tips I give students in my Positive Psychology training courses:

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Control emotions so they don’t control you

Have you ever said something in anger that you later wish you could take back? When you act on your emotions too quickly, you often make decisions that you later regret.

Your emotions are connected to key drives in your psych. They can seem to creep up without warning and completely take over. Emotion regulation allows you to recognise and manage your feelings so they don’t drive your behaviour.  

Emotional Intelligence expert Daniel Goleman has shown that emotion regulation is one of four key skills that contribute to professional success. Like any other skill, emotion regulation takes time and practice.

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Improve your relationships with ONE skill

When a relationship has soured, how do you turn it around? The answer is to give positive attention to the other person.  

Humans need positive attention in the same way we need air. Like oxygen, positive attention is essential to both our physical and mental well-being. The key to positivity in any relationship is active constructive communication. To be active constructive, you need to show genuine interest. For example, you might ask for more information or say, “Wow, that sounds like a surprise…” 

To respond in active constructive mode, react to others’ bids for attention in positive ways. You also need to bid for their attention – but in ways that build the relationship. There are four simple ways to do this.  

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Let’s look back as well as forward this New Year’s Eve

As December ends and January begins, how will you mark the transition to a new year? Many of us “celebrate the New Year.” We mark those celebrations with parties and toasts to the upcoming year. The more serious of develop plans, otherwise known as New Year’s resolutions. And all of us hope that the next 12 months are going to be special. Looking at these New Year rituals through the eyes of an anthropologist, something strikes me. These celebrations are all about looking forward and leaving the past 12 months behind.

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Find out what difficult people really want

Handling difficult people means interrupting their game-playing. Learn to recognise the games commonly used by people in fight, flight and spite mode. This sets you up to address the game successfully and alter the difficult behaviour as quickly as possible.

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