Handling people problems can challenge even the most seasoned manager. It’s frustrating, time-consuming and can derail your entire day. Yet, here’s the kicker— the emotional burden that comes with managing people is not widely acknowledged. Often, when you find yourself entangled in conflict or dealing with an emotionally charged situation, you’re left unsupported. Worse, the blame might even be laid on YOU. If this sounds all too familiar, it’s time to take action.

I want you to know something important. You’re not alone. The burden you’re carrying even has a name—toxic handling. It’s rarely discussed but is a major stressor for people managers. And just because your boss, HR, or peers might not fully understand this doesn’t mean your experience isn’t valid. I’ve been coaching and training managers since the mid 1990’s. And a recurring theme is how to manage the “people problem”.

For example, one manager said “I’ve been dealing with a toxic team member for months. It’s taken up so much of my time and energy, and now I’m completely exhausted.” This isn’t just stress—it’s burnout waiting to happen. And that’s concerning because burnout can lead to a loss of productivity, decreased job satisfaction, and ultimately, affect your overall well-being.

Another team leader explained things this way, “I feel like I’m constantly walking on eggshells around certain team members.” That’s a day-to-day struggle that no leader should face alone. Managers facing toxic people problems deserve more than dismissive advice—they deserve real support.

That’s why I’ve stepped in to create Manager SOS. It’s an urgent advice service tailored specifically for managers just like you. Here’s how it works. You can book a private Zoom call with me, and together we’ll build a customised action plan. This isn’t cookie-cutter advice. You’ll get practical tips for navigating difficult conversations, backed by strategies that work.

You don’t need to keep carrying this on your own. If toxic handling is weighing you down, now is the time to act. Book your Manager SOS session today and take the first step towards resolving those people problems—and getting the support you deserve.

This article was created by Eleanor Shakiba

Eleanor is a leadership trainer and success coach. Her mission is inspiring talented people to become leaders who make a difference.  Since discovering her passion for training and development, Eleanor has trained more than 60,000 people. She delivers face-to-face workshops for corporates, online masterclasses for leaders and Positive Psychology retreats for trainers, HR practitioners and leaders.