By Eleanor Shakiba Confidence tips • • • • • • • • • • • • • • • • • • • • • • • • 0 Comments

Snake oil can improve confidence

Sadly, this claim is not true. It does, however, sound very like the claims being made by unqualified, ‘expert coaches’ who are touting their services online these.

Recently, I’ve been noticing more and more people claiming to be experts at personal development. Many of them brag about having no qualifications or experience in their areas of expertise. For example:

  • The marketing expert who has no track record or qualifications
  • The self-esteem coach whose website is full of depressing, negative statements about the human condition
  • The birthing coach who claims to be qualified because she’s had a baby herself

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By Eleanor Shakiba Confidence tips • • • • • • • • • • • • • • 0 Comments

Beat blushing

Maggie suffered from chronic blushing. It made her hesitant about meeting new people or speaking in meetings.

Blushing is quite a common problem. It’s often linked to social anxiety or stress. Maggie had heard that Neuro Linguistic Programming (NLP) can help prevent unwanted blushing. She came to Think Learn Succeed for help with her problem. Working with coach Eleanor Shakiba, Maggie mastered four techniques for beating the blush. These were based on tools from NLP and Cognitive Behavioural Therapy (CBT).

You can use the same strategies to stay calm and unflushed when coping with tough situations.

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By Eleanor Shakiba Impact tips • • • • • • • • • • • 0 Comments

Think solutions, not problems

Want to solve problems faster and more easily? Then you need to master the art of solution based thinking.

This is a way of thinking about a problem without getting ‘stuck’ in it. By focussing your attention on solutions – rather than why a problem happened – this approach boosts your creativity. Here are three ways to get started in solution based mode.

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By Eleanor Shakiba COMMUNICATION • • • • • • 0 Comments

Rapport building improves business results: A case study

If you want better results with people, learning how to build rapport can reap great results. Take Craig, for example. He was a freelance IT consultant who wanted help in getting on with his clients. Craig had difficulty managing his clients’ expectations. For example, he was frequently irritated by clients who ‘couldn’t’ describe what they wanted. What he wasn’t acknowledging was that people who could outline their needs accurately probably wouldn’t need his services in the first place!

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By Eleanor Shakiba COMMUNICATION • • • • • • • • 0 Comments

How to build rapport at work

Not sure how to connect with a client or colleague? Learning to build rapport will help.

Rapport is like glue which holds human relationships together. Being in rapport involves making a positive connection. It creates a sense you’re the same page as someone else. Rapport gets things done. And a lack of rapport can be a barrier to effective communication.

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