Psychologists recommend ‘calling out’ passive aggressive people on their tactics. How can you do this without creating conflict?
There are four steps involved in calling out poor behaviour assertively and calmly.
Passive aggression is way of covertly expressing anger. It involves using incongruent words, tones and body language to convey contempt. For example, someone might say the words “I don’t have a problem.” The meaning of these words might be totally undermined by the speaker’s voice-tone. This is a passive aggressive way of raising a problem.
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