Beat blushing

Maggie suffered from chronic blushing. It made her hesitant about meeting new people or speaking in meetings.

Blushing is quite a common problem. It’s often linked to social anxiety or stress. Maggie had heard that Neuro Linguistic Programming (NLP) can help prevent unwanted blushing. She came to Think Learn Succeed for help with her problem. Working with coach Eleanor Shakiba, Maggie mastered four techniques for beating the blush. These were based on tools from NLP and Cognitive Behavioural Therapy (CBT).

You can use the same strategies to stay calm and unflushed when coping with tough situations.

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Make your message stick

Want people to listen to you? Then you need to present a compelling message. Here are three ways to make a message take hold.

Speak their language

picPeople listen to what makes sense to them. This means you need to frame your message from their perspective. For example, there’s a big difference between the following two statements. Which would you be most likely to listen to?

  • Today I’m going to describe how the new computer program will streamline customer service processes in the business
  • Do you want a better way to close sales? The new program will help you do it!

 

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Stop people talking over you

Do people talk over you at meetings or in important situations? Regain your voice and be heard!

Being talked over is annoying and frustrating. People do it for different reasons. Some people care so much about the topic under discussion that they forget to wait for your input. Others are just egocentric. You need to recognise the difference. People who are enthusiastic will only talk over you occasionally. Those who are egocentric will make it a habit. They are insecure – being the centre of attention compensates for their own inadequacies.

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Speed up your reading

You can read four times faster than average. How? By mastering speed reading techniques.

Speed reading allows you to increase your pace of reading, without reducing your comprehension. When you speed read, you stop reading every word on the page. Instead, you switch to scanning documents for key points.

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Get better results from web searches

Do you spend hours wading through web search results? Are you frustrated by irrelevant search results? Here’s how to search more efficiently.

1. List keywords before you start

To generate relevant search results, you need to be specific about the keywords you use. For example, searching for ‘learning’ will generate lots of hits. But most of them will be irrelevant if you’re writing an article on teaching adults. You’ll get better results entering specific keywords, such as ‘adult learning’ or ‘experiential learning.’

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Cut your writing time in half

Do you want to write high quality material quickly and easily? Here’s how to do it.

1. Plan before you write

A good plan will save you hours of writing time. Use headings and dot points to create a skeleton for your article. In your planning document, list the key sections you want to include in your article. Then use dot points to list the points you’ll make in each section. For example:

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Problem solving case study

Lissa had a problem. She wanted to buy a house. But she didn’t want to sacrifice her lifestyle to the mortgage repayments.

Here’s the steps we’d take Lissa through to sort out her situation. You can use the same steps to solve problems in your life.

Work out the real scope of the problem

Critically evaluate the extent of the problem. Then describe the problem in one sentence. This helps you narrow down the issue you are working on. In Lissa’s case, the problem was summarised in the words “I want to buy a house but I don’t think I can afford the mortgage.”

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Think solutions, not problems

Want to solve problems faster and more easily? Then you need to master the art of solution based thinking.

This is a way of thinking about a problem without getting ‘stuck’ in it. By focussing your attention on solutions – rather than why a problem happened – this approach boosts your creativity. Here are three ways to get started in solution based mode.

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Sorting out ethical dilemmas

Two options exist. Each is ‘right’ in its own way. Which do you choose?

This is an example of an ethical dilemma. It is a situation in one set of values conflicts with another. For example, achieving a profit might conflict with refusing to participate in bribery or corruption. Making decisions in such situations can be tough. Some common sources of ethical dilemmas in today’s workplaces include:

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Staying safe during change

Simon’s team was falling apart. Melissa and Terrence weren’t speaking to each other. Arguments between Dee and Sandi were a daily event. Now Brett was threatening to resign if Simon didn’t sort the team out.

Simon attended a workshop on Building High Performance Teams. There he learned the importance of setting norms for team communication. Back at work, he used five steps to do this. You can use the same steps to create communication ground rules in your team.

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