Do you think of negotiation as a stress-inducing activity, or do you see it as fun? If you answered fun, you’re operating from the same mindset as a savvy negotiator. Savvy negotiators take pleasure in the art of communicating with their counterparts. They enjoy the to-and-fro of concession exchange. They’re also playful and creative in both their thinking and communication patterns. They enter what positive psychologists call a flow state. Being in this state vastly increases their negotiation effectiveness.
I love people-watching. As a trainer, of course, I have ample opportunity to do so. While groups are completing roleplays or activities, it’s my job is to observe their body language patterns and communication habits. Many years of closer observation have brought my attention to a problem which creates ‘glass ceiling moments’ for female negotiators. Here’s what I’ve noticed, when women step into senior roles, body language patterns that previously helped them in negotiation begin to backfire. For example, patterns of smiling frequently often can help a woman be successful in a junior role. When she’s attempting to negotiate as a leader, however, smiling too often will reduce her credibility and be perceived as an anxious habit.
Are you plagued by negative self-talk? Then it’s time to change your thinking habits. Find out how in this inspiring video on how to think positively, even in tough situations. Learn how to shift your negative self-talk by using cognitive reframing techniques. Change what your inner voice says and the tone you use when ‘talking to yourself’.