Speak up! Public speaking tips for women

Leave that fear of public speaking behind. YOU can step into the spotlight and speak up with confidence

The glass ceiling has cracked. Women’s success in business is recognised more than ever before. We have more and more female leaders to use as role models. Yet many women still struggle with self-doubt, especially when speaking at meetings or events. Here are some tips to help you build your credibility when you’re putting yourself in the limelight.

Read more

The FAST way to sort out conflict

Negotiation can be challenging, particularly in a conflict situation. Using FAST principles will help you keep the conversation in ‘okay’ mode.

Focus on one issue at a time

Difficult negotiations can be derailed by side issues. So you need to focus and keep the conversation focussed on one thing at a time. Sometimes, during conflict, the other person deliberately tries to take the conversation off-track. But you can prevent diversions by identifying the key issue which needs to be resolved.

Read more

Keep control of difficult conversations

Dreading the drama of a crunch point conversation? These four steps will help you through conversations with difficult people

Yes. Other people behave badly sometimes. But there are constructive ways you can broach tricky subjects, minimise conflict and move beyond impasses. Here are five ways to get started.

Read more

Amplify Your Influence: Steps for Success

Are you struggling to get others to listen to you? These strategies will help you get through to them

Widen your perspective

To influence others, you need to make what you say matter to them. Look at your proposal from their perspective as well as from your own. What benefits are important to them? How will what you want also help them? Be as specific as possible and keep in mind that different people have different needs and aspirations. Tailor what you say to the particular person you say it to.

Read more

How to build rapport at work

Not sure how to connect with a client or colleague? Learning to build rapport will help.

Rapport is like glue which holds human relationships together. Being in rapport involves making a positive connection. It creates a sense you’re the same page as someone else. Rapport gets things done. And a lack of rapport can be a barrier to effective communication.

Read more

How to handle negative people

Bad attitudes can be infectious. So how do you stay immune?

Have you noticed how quickly bad attitudes can spread through a team? They seem far more contagious than good attitudes. And there’s a reason for this. Our brains are ‘wired’ to pick up emotions – in particular, emotions which signal something is wrong. Negativity is one of those emotions. But there are steps you can take to prevent yourself catching a team mate’s bad attitude.

Read more

Moving from employee to business-owner

Colleen has big plans. This is the year she’ll leave her nine-to-five job and strike out on her own. But how can she turn her great business idea into a great business?

Here’s how we’d help Colleen do it. You, too, can use these strategies to make the move from employee to business owner.
Read more

Talk yourself into success

Without action, your New Year’s resolutions are just words on a page. Here’s how to turn resolve into positive internal dialogue.

What do successful people do in order to build success? They keep their goals simple and memorable. Then they build a blueprint for action. The following plan shows how to nail down your goals.  

Read more

A new take on new year’s resolutions

Get your year off to the best possible start. Make your New Year resolutions about self-fulfilment, not reinvention.

Ever made a New Year’s resolution you failed to action? It was probably a goal based on feelings of not being good enough. No wonder it wasn’t inspiring. The key to success is working from strengths, rather than trying to eliminate ‘faults.’

This year is the time for a new approach to goal setting. As well as focussing on what you want to change, keep in mind the things you want to retain. What do you enjoy doing? What gives you a sense of satisfaction or accomplishment? Resolve to keep doing these things – perhaps even do them more often. Here are three things you can do to accelerate success.

Read more