First-rate negotiators are adroit influencers. They know how to subtly guide their counterparts’ thinking by making smart linguistic choices. These are word choices that prime a listener to give a positive reaction. Think about the most influential people you know. I bet they’re skilled in the art of priming. They keep others on-side by framing their messages in positive and collaborative language. This means they get ‘yes’ responses more frequently.
Psychologists recommend ‘calling out’ passive aggressive people on their tactics. How can you do this without creating conflict?
There are four steps involved in calling out poor behaviour assertively and calmly.
Here’s how we’d help Mina deal with this problem. You can use the same strategies to sell your ideas to resistant audiences – whether you’re presenting at a meeting, giving a formal speech or seeking to change one person’s mind.
You, too, can tap into Aristotle’s wisdom by using the three forms of ‘rhetoric’ he described. These were ethos, logos and pathos.
Ethos
Ethos means ‘character.’ If you’re speaking to people who value expertise, ethos is your key to success. Your ethos builds even before you walk on stage. For example, when your photo is included in promotional material, it starts to build ethos. Invest in a professional head shot if you present a lot. The way you’re introduced also impacts on your ethos. Don’t leave your introduction to chance – prepare an introductory spiel for the MC. Make sure this highlights your qualifications, achievements and current job title.
The glass ceiling has cracked. Women’s success in business is recognised more than ever before. We have more and more female leaders to use as role models. Yet many women still struggle with self-doubt, especially when speaking at meetings or events. Here are some tips to help you build your credibility when you’re putting yourself in the limelight.
Although her presentation is well prepared, Abby is feeling unsure about how well received it will be. She is suffering from pre-speech nerves. Here’s how we’d help Abby deal with this problem. You can use the same strategies to prepare for your presentations.
If you need to break bad news, you need to frame your message carefully. Framing is all about choosing the right words – the words which will minimise resistance to your message. Giving bad news is never fun. Whether you’re telling someone they didn’t get the job or that their work isn’t up to scratch, you’ll probably be choosing your words carefully. Here’s how to frame your message effectively.
Having a well-structured argument built on strong foundations and facts is crucial. But you also need to know how to deliver that argument message. That’s the focus of this blog post.
A team of volunteers is presenting training on parenting skills. The scripts they have been issued with for this training are dull and uninspiring. The volunteers are nervous about speaking in public. Hedley Galt inspires the group to spice up their performance and feel confident doing so.
Fortnightly tips and videos to inspire Difference Makers and Future Shapers as their efforts change the world.